Shipping policy

Shipping Policy

February 28, 2026

Thank you for choosing Royal Muscle Relief. We are committed to getting your performance and recovery tools into your hands as quickly and reliably as possible.

1. Shipment Processing Time

All orders are processed within 1-2 business days.

* Orders are not shipped or delivered on weekends or holidays.
* If we are experiencing a high volume of orders (such as during a product launch or holiday season), shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

*Delivery delays can occasionally occur due to carrier issues outside of our control.*

3. Shipment to P.O. Boxes and APO/FPO/DPO Addresses

Royal Muscle Relief is proud to ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO military addresses. We understand the importance of recovery for those serving abroad; please allow additional transit time for military base deliveries.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

Royal Muscle Relief is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). *Note: This currently applies primarily to U.S. Territories.*

6. Damages & Lost Packages

Royal Muscle Relief is liable for any products damaged or lost during shipping.

* If you received your order damaged: Please save all packaging materials and damaged goods.
* Action Required: Contact our support team at [Insert Email] within 48 hours of delivery with photos of the packaging and the device. We will initiate a claim and prioritize a replacement for you.

7. Missing Packages

If your tracking information shows that your package was delivered but you can't find it:

1. Check with neighbors or building management.
2. Wait 24 hours (carriers sometimes mark items "delivered" prematurely).
3. If still missing after 24 hours, contact us so we can assist in a carrier investigation.

8. International Shipping Policy

We currently ship within the United States and to U.S. military installations. We do not offer international shipping at this time, but we are working to expand our reach in the future.